Privacy Policy

Privacy Policy

Last Updated: 29 April 2025

Senti (“the App”, “we”, “us”, or “our”) is operated by Mirchandani Labs Pty Ltd. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you use the Senti mobile app and website (https://getsenti.ai).

1. Information We Collect

We collect only the minimum data required to operate and improve the App:

Account Information

  • Email address and login credentials when you sign up

Subscription Data

  • Information related to your plan and billing status
  • Payments are processed securely through the platform from which you downloaded the App (Apple App Store or Google Play)
  • We do not store your payment details

Usage Data

  • Anonymous or aggregated data about how you interact with the App (e.g., screen views, feature usage)

We do not collect:

  • Financial account information
  • Investment or trading data
  • Portfolio or stock holdings

2. Data from Third-Party Services

Senti accesses publicly available data via third-party APIs, including:

  • Reddit API
  • YouTube API (Google)
  • OpenAI API (for sentiment analysis)

We do not collect or store your personal account data from these services.

3. How We Use Your Information

We use your data to:

  • Provide sentiment analysis and app functionality
  • Deliver features such as saved tickers
  • Manage subscriptions
  • Provide customer support and service updates
  • Improve the App experience

We do not sell your personal information or use it for targeted advertising.

Legal Basis for Processing

We process your data based on:

  • Your consent (when creating an account)
  • Performance of a contract (providing the App)
  • Legitimate interests (improving and maintaining the App)

4. Data Retention & Deletion

We retain personal data only as long as necessary to provide the App and meet legal obligations.

You may request deletion of your data at any time:

  • Through the App (if available), or
  • By contacting us at: info@getsenti.ai

Upon deletion, your personal data will be removed unless retention is required by law.

5. Data Storage

Your data may be stored and processed in Australia and in secure infrastructure provided by trusted third-party service providers.

6. Data Sharing

We may share limited personal data with trusted third-party providers strictly to operate the App, including:

  • Hosting and infrastructure providers
  • Analytics providers (if used)
  • Platform providers such as the Apple App Store and Google Play Store

These providers are only given access to the data necessary to perform their services.

7. Security

We implement reasonable technical and organisational measures to protect your data, including secure connections and controlled access.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links & Content

Senti may display or link to content from third-party platforms (e.g., Reddit or YouTube). These platforms operate under their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

Senti is not intended for users under the age of 18.

We do not knowingly collect personal data from children. If you believe this has occurred, please contact us and we will delete the data.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct or update your data
  • Request deletion
  • Object to or restrict certain processing
  • Request data portability

To exercise these rights, contact us at info@getsenti.ai

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via the App or email.

Continued use of Senti after changes means you accept the updated policy.

12. Contact Us

If you have any questions or concerns:

📧 Email: info@getsenti.ai

🌐 Website: https://getsenti.ai